Refund policy

Refund Policy

At Amore Fragrance, we are committed to ensuring customer satisfaction. Please review our refund policy below:

No Returns
Due to the nature of our products, we cannot accept returns for liquid perfumes once they are delivered.

Refund Eligibility
Refunds will only be issued under the following conditions:

• • The product is missing from your order.
  • The product arrives damaged.
  • The product has a defect or any other significant issue.

How to Request a Refund
If you encounter any of the above issues, please contact us at help@amorefragrance.com within 3 days of receiving your order. Be sure to include the following in your email:

• • Your order number.
  • A description of the issue.
  • Photographic evidence, if applicable (e.g., damaged item, packaging).

Resolution Process
Our team will review your request within 3 business days and get back to you with the next steps. If approved, the refund will be processed to your original payment method within 5-7 business days.

Additional Notes

• • Refunds are not available for issues caused by customer mishandling or improper storage of the product.
  • Shipping costs are non-refundable unless the error is on our part.

If you have any further questions, don’t hesitate to reach out to us at help@amorefragrance.com. We're here to help!